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Shipping Policy

Handling Time:

Our products are shipped within 2 - 3 Days of purchase between Monday - Saturday, not including public holidays.

Shipping Options:

Free Insured Shipping: Delivery Times (10 - 15 Days) Cost (Free )

Priority Insured Shipping: Delivery Times (7 - 12 Days) Cost ($24.95)


Shipping Info:

Shipping times can be affected due to unforeseen circumstances and some packages could be delayed, if this happens we will contact you to let you know of the potential delay in delivery.

Once the package has been shipped it is no longer in our hands and we do not have control over delivery, if however packages need redirection or anything else then we will communicate with postal services to make any changes necessary. 

If you have not received your package after the delivery time elapsed, please contact us and reference your order number so we can track down your shipment.

We have fulfillment centers in USA so depending on placement of stock. Your order will be dispatched from the most relevant fulfillment center at that time to ensure consistency in delivery times.   

Tracking:

All shipments include tracking and will be sent via email or sms once we have shipped your product/s. Some orders might require multiple shipments and if this happens you will have an additional tracking sent once the product has been shipped.

Contact Us:

If you have any questions about your shipments please contact us here, please include your order number to insure fast resolution

Delivery Time-  9 am to 6 pm Monday to Friday (Eastern Time).

If you still need our assistance please contact us below.

Address:  2803 Philadelphia Pike Suite B #543 Claymont, DE 19703
Contact number: +1 302 597-9297
E-mail: support@solacecart.com
Support

Contact us at
support@solacecart.com
from 9 am to 6 pm Monday to Saturday.

One Tree Planted

Every product sold we plant one tree, thanks to One Tree Planted

14 Days Return

Simply return the item in original condition within 14 days from the delivery date.

Free Shipping

We offer free shipping across United States on all orders.